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Lease Case
FOR ONTARIO TENANTS

Facing a tenancy issue? Understand your options.

Received a notice? Concerned about repairs or a rent dispute? Find Ontario-specific information, learn which records matter and explore next steps with less uncertainty.

Explore Tenant ResourcesSee How Lease Case Works

A notice doesn’t have to leave you guessing

Learn what different tenancy notices are intended to communicate, what information to check and why deadlines and next steps matter.

Good to know. A notice from your landlord is not an eviction order. Only the Landlord and Tenant Board can order a tenancy to end.

WHAT TO CHECK ON ANY NOTICE

  1. Which form it isThe form name and number appear at the top of the notice.
  2. Who sent it and to whomCheck the names and the rental unit address.
  3. Dates and amountsCompare any amounts with your own payment records.
  4. What it asks you to doRead what the notice says happens next, and the options it describes.
Guide: received an N4? What tenants can do next

Find the right next step

Explore practical information about supported matters. Some tenant workflows may be information-only while additional case tools are being introduced.

Information only

Notices from your landlord

Understand what a notice about unpaid rent or other issues means, and what you can check.

Read the guide
Information only

Rent and payment disputes

Keep track of what was paid and when, and understand how payment records are used in a dispute.

Read the guide

Keep a clear record of what happened

Organise relevant notices, payment records, repair requests, photos and messages so you can understand and document your situation.

  • NoticesEvery notice you received, and how it reached you.
  • Payment recordsReceipts, e-transfer confirmations and bank statements.
  • Repair requestsWritten requests and your landlord’s replies.
  • PhotosDated photos of any problem in the unit.
  • MessagesTexts, emails and letters with your landlord.

Know when to seek professional advice

If your situation is urgent, complex or disputed, licensed legal professionals can help you evaluate your specific circumstances.

Guide: when to engage a paralegal or lawyer

Start with reliable information.

Browse Tenant Guides

Lease Case provides legal information, not legal advice, and is independent of the Landlord and Tenant Board.