Lease Case Terms and Conditions — Consumers and Legal Professionals

Lease Case is a product of BeyondFoundry Labs Inc. (“BeyondFoundry Labs”, “Lease Case”, “we”, “us”). These Terms are an agreement between you and BeyondFoundry Labs Inc. By creating an account, placing an order, applying as a legal professional or otherwise using a feature that requires acceptance, you agree to these Terms. Public visitors may access publicly available information subject to applicable website-use provisions. If you do not agree, do not use authenticated or paid services. Additional, clearly disclosed product-specific terms may apply to particular services.

“Consumer” means a landlord, tenant or other person using the platform for their own tenancy-related information and case preparation. “Professional” means an applicant or participating lawyer, paralegal or other approved licensed legal service provider. “Platform” means Lease Case technology and any supported marketplace features.

Lease Case provides technology, structured information, document organisation and support for preparation of selected Ontario landlord–tenant matters. Lease Case is not the Ontario Landlord and Tenant Board (LTB), a court, a government service, a law firm or a legal representative. General explanations and automated suggestions are not legal advice and do not establish a lawyer–client or paralegal–client relationship with Lease Case. Forms, dates, extracted data and calculations require user review. A tribunal decides applications, not Lease Case.

Unless a particular transaction explicitly and accurately provides otherwise, Lease Case does not automatically serve notices, file applications, pay tribunal fees, attend hearings or enforce orders. Users remain responsible for required notices, service, filings, evidence exchange and deadlines. Only service types shown as available are offered; website descriptions of planned features do not guarantee launch dates or entitlement.

Users must meet the minimum age and capacity requirements: the age of majority in your province or territory of residence. Supply accurate registration information, keep it current and safeguard credentials. Social sign-in providers may impose their own terms. Do not share accounts, impersonate others or use the platform unlawfully. We may require identity verification or limit access if reasonably necessary for security, fraud prevention or compliance, subject to applicable laws.

Consumers select an available issue type, answer guided questions and may provide leases, rent records, notices, emails and other evidence. You confirm that information submitted is accurate to the best of your knowledge and that you have a lawful basis to disclose relevant third-party information. You must review all extracted data, documents, legal amounts, names, dates, deadlines and service instructions before use. Errors or omissions can materially affect your case.

Lease Case may support electronic evidence intake and secure file processing but does not guarantee successful extraction or that a file meets LTB submission requirements. Uploading evidence to Lease Case does not file or serve it on the Board or another party. Do not upload malicious, irrelevant or unlawfully obtained material.

We make no guarantee that you will obtain a particular legal result, recover rent, end a tenancy, obtain a hearing on a particular date, avoid eviction or receive a particular offer from a professional. Ontario law, rules, fees and forms may change. For urgent or complex legal circumstances, seek timely advice from an appropriately licensed professional and consult current official sources.

Before a consumer commits to a paid service, the checkout will identify the selected service, material inclusions and exclusions, price in Canadian dollars, applicable taxes, any separately payable LTB filing fees or professional charges, payment timing and relevant cancellation or refund terms.

Purchases must be expressly accepted with a reasonable opportunity to review and correct errors. We will provide a transaction record or copy of the applicable agreement as required by law. Third-party payment processing is subject to the processor's operational terms, but cannot remove statutory consumer rights.

Unless otherwise required by law or a specific displayed offering, platform fees may become non-refundable after the identified digital service or preparation work has been delivered or substantially performed, as described at checkout. Fees for services not yet supplied, failed transactions, duplicate charges and platform errors are handled under the applicable disclosed refund rules. Any non-waivable cancellation, refund, disclosure or remedies under applicable consumer-protection legislation remain in force. Refunds of professional retainers are governed by the professional's separate agreement and applicable professional obligations, not automatically by Lease Case's platform policy.

Where the marketplace is active, Lease Case may enable consumers to submit a request for legal services and eligible professionals to review and respond. Lease Case provides a technology and introduction service only; it is not the provider of independently retained legal services and does not direct professional legal judgment. A professional is solely responsible for determining whether to accept an engagement, conducting conflicts checks, verifying instructions and identity as required, assessing competence and capacity, maintaining confidentiality, providing appropriate disclosures and entering a direct agreement with the client.

Submitting a request, receiving a notification or exchanging preliminary messages through the platform does not necessarily create a professional retainer. The professional must clearly identify when an engagement begins and the scope, fees, responsibilities and communication method. Lease Case does not describe a professional as verified until its verification checks are complete.

Professionals must provide truthful name, regulatory licensing details, professional status, business information, service offerings, fees and other reasonably requested verification materials. Lease Case may manually review an application and may request updated information. Registration does not guarantee admission, endorsement, profile publication, client referrals, ranking or work volume. Professionals must promptly notify the platform if their licence is suspended, restricted, expired or otherwise changes.

Professionals must comply with applicable Law Society of Ontario rules, including rules respecting advertising, referrals, fees, client solicitation, conflicts and confidentiality. Display of a professional on Lease Case is not a government endorsement or a guarantee of professional quality.

The platform may notify multiple eligible professionals of a request. Access to case information is limited to what a consumer authorises and the stage of the engagement. Professionals must not scrape requests, contact users outside permitted channels contrary to platform rules or use shared information for unrelated marketing.

Professional onboarding is free at launch unless a separate, expressly disclosed program applies. Professionals set permitted service offers and fees subject to professional rules. Any marketplace fee, commission, referral arrangement, payment collection, withholding, taxes, payout timing, refund allocation or electronic money transfer arrangements will be stated in a separate Professional Commercial Schedule before we take money or activate those functions. Payouts may be made by manual e-transfer. No guaranteed earnings or referrals.

Platform messages and notifications may facilitate scheduling or service requests but may not be continuously monitored. Users and professionals should not rely on the platform for emergency communications or assume that an in-app message satisfies any legal filing/service requirement. Professionals must use appropriate secure communication and recordkeeping practices in accordance with their obligations. Neither party should make discriminatory, threatening, fraudulent or misleading statements.

You retain any rights you have in documents and content you upload. You grant Lease Case a limited licence to store, transmit, process, display and use that content only as reasonably necessary to provide the selected services, administer permissions and comply with law, as described in the Privacy Policy. You represent that you may lawfully provide the content. Lease Case owns its software, design, original written materials, trademarks and platform functionality, subject to any third-party rights. You receive a limited, non-exclusive, revocable licence to use the platform for lawful purposes in accordance with these Terms.

Use of personal information is described in the Lease Case Privacy Policy. Do not upload more sensitive information than needed. A consumer controls any optional professional-sharing permissions provided by the service. Lease Case does not claim solicitor–client privilege over platform records; confidential or privileged status depends on the circumstances and applicable law. Professionals remain responsible for their independent confidentiality, privacy and professional recordkeeping obligations.

Do not use the platform to harass or intimidate; falsify rent balances or evidence; impersonate a party or professional; evade professional licensing requirements; upload malware; probe or disrupt security; scrape private case data; infringe intellectual property; misrepresent a government association; or use the service for unlawful discrimination or other illegal activities.

We may modify, discontinue or suspend features for maintenance, security, law or operational reasons, subject to applicable consumer rights and any purchased-service obligations. We may restrict or terminate accounts for material breaches, fraud or risks after appropriate review. Users may request closure, subject to outstanding service, legal retention and professional obligations. We may give notice of material changes, and we will obtain renewed consent where required. A change to these Terms will not retrospectively remove statutory rights.

The platform is provided with reasonable efforts to support reliability and accuracy, but it cannot guarantee uninterrupted operation, legally complete documents or a particular result. To the extent permitted by applicable law, Lease Case is not responsible for decisions, advice or representation independently provided by legal professionals or for users' failure to meet obligations that remain theirs.

These Terms are governed by applicable Ontario law and federal laws of Canada, without limiting mandatory consumer rights or statutory complaint/remedy options. Users may first raise service complaints using the verified support channel. Professional conduct complaints may be directed to the appropriate licensing regulator.

Questions about the platform or these Terms: BeyondFoundry Labs Inc., privacy@leasecase.ca. We may update these Terms for future use and maintain historical versions. The applicable version and material purchase terms will be available at checkout and in users' records.